Senior Learning Specialist/Trainer (Product Design and Delivery)

Senior Learning Specialist (Product Design & Delivery Trainer)

 Location: Hybrid (London/Home Based)

 Shape the Next Generation of Product Professionals

 At QA, we're helping organisations develop the AI, technology and digital skills needed to thrive in a rapidly changing world. We're looking for an experienced product professional who is passionate about helping others learn and apply modern product practices.

 This is not a traditional training role.

 We're seeking a senior practitioner with substantial experience in product management, product ownership, product discovery, UX, business analysis, or digital delivery who can bring real-world credibility into the classroom. You'll help learners develop the skills, mindset and practical capabilities needed to discover, design, prioritise and deliver successful products in modern organisations.

You will combine expert facilitation with deep product knowledge and practical AI experience to create engaging, hands-on learning experiences that deliver measurable outcomes for learners and clients alike.

What You'll Do

 Deliver Outstanding Learning Experiences

•  Facilitate high-quality product learning programmes across virtual, classroom and client-site environments.
• Deliver engaging, experiential learning that enables learners to apply concepts through practical activities, simulations and real-world scenarios.
• Teach product discovery, product design, stakeholder management, prioritisation, road mapping, delivery and product measurement.
• Support learners throughout their learning journey, providing guidance, coaching and post-course support.

•  Share practical experience gained from working in product, delivery or digital transformation environments.
• Demonstrate how modern AI tools can accelerate discovery, analysis, decision-making and delivery.
• Introduce learners to contemporary approaches including AI-assisted product practices, agentic workflows and emerging product technologies.
• Help learners confidently apply product thinking in complex organisational settings.

Influence and Improve

•  Contribute subject matter expertise across the Product Design and Delivery portfolio.
• Support the enhancement and customisation of learning content and programmes.
• Identify opportunities to improve learner experience, course effectiveness and business performance.
• Build strong relationships with learners, clients and internal stakeholders.
• Act as a positive ambassador for QA and our learning philosophy.

Maintain Professional Excellence

•  Stay current with developments across product management, product design, AI and learning methodologies.
• Complete required administration and learner reporting activities promptly.
• Achieve and maintain relevant certifications where required.
• Contribute to a culture of continuous improvement and knowledge sharing.

 Your Experience

You'll bring a combination of deep product expertise and exceptional facilitation capability, including:

• Significant hands-on experience as a Product Manager, Product Owner, Product Discovery Practitioner, UX Professional or Business Analyst.
• Strong understanding of the full product lifecycle, from opportunity identification and discovery through to delivery and measurement.
• Experience working across Agile, Waterfall and hybrid delivery environments.
• Proven ability to facilitate learning, training, workshops or coaching sessions for adult and professional learners.
• A learner-centred approach that encourages participation, experimentation and practical application rather than passive instruction.
• Strong stakeholder management and communication skills, with the ability to influence both technical and non-technical audiences.
• Practical experience using AI tools such as Claude, ChatGPT, Microsoft Copilot and AI agents to support discovery, analysis and delivery activities.
• Sound knowledge of product prioritisation frameworks, roadmapping approaches, product metrics, KPIs and OKRs.
• Experience with common product tools such as Jira, Miro and related collaboration platforms.
• The adaptability to engage learners with differing levels of experience and capability.

• 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finish at 4pm