• All LocationsAll Locations:
    London - Multi Sites
  • Vacancy TypeVacancy Type
    Permanent
  • Business AreaBusiness Area
    QA
  • Function
    Delivery
  • About The Role

  • Summary:

    As a recognised expert in Cyber Security and Information Assurance, you will deliver QA and vendor-specific innovative, high-quality training across a range of Cyber Security disciplines, including Information Security, Risk Management, Governance, Compliance, Secure Architecture, Cloud Security, and Security Operations. You will empower learners to develop practical skills and apply their knowledge effectively in real-world environments.

    You will maintain exceptional learner satisfaction and quality standards while acting as a subject matter expert within the Cyber Security practice. You will collaborate with colleagues, clients, curriculum teams, and stakeholders to support organisational goals and continuous improvement.

    In addition to training delivery, you will play a significant role in shaping future learning solutions by designing and developing innovative cyber security courses, supporting evolving industry requirements, and working directly with clients to build tailored learning pathways that address organisational capability gaps.

    Through strong technical expertise and continuous professional development, you will remain at the forefront of emerging cyber threats, security technologies, regulatory requirements, and industry best practices.
     
    Role Responsibilities:
     
    Training Delivery:
    •  Deliver high-quality, engaging Cyber Security training in line with organisational policies, industry standards, and regulatory requirements.
    • Facilitate both public and client-specific courses across multiple delivery environments.
    • Provide coaching, mentoring and learner support to maximise learning outcomes.
    Performance & Quality Metrics:
    •  Achieve and maintain high learner satisfaction and Trainer Quality Index scores.
    •  Consistently meet observation and quality standards.
    • Utilise learner and stakeholder feedback to drive continuous improvement.
    • Complete administrative and reporting requirements in a timely manner.
    Design & Development:
    •  Lead the design, development, and delivery of innovative Cyber Security learning programmes.
    •  Create, maintain and enhance learning materials aligned to emerging technologies, standards and frameworks.
    • Work collaboratively with clients and internal stakeholders to produce bespoke learning solutions.
    Client Engagement:
    •  Build strong relationships with clients, understanding business challenges and identifying suitable learning interventions.
    •  Act as a trusted advisor for cyber security capability development initiatives.
    Subject Matter Expertise:
    •  Provide specialist knowledge and thought leadership across Cyber Security, Information Assurance and Risk Management disciplines.
    •  Contribute expertise across programmes, curriculum reviews and business development activities.
    Communication & Collaboration:
    •  Work effectively across delivery, operations, sales and product teams.
    •  Maintain professional communication with learners, clients and internal stakeholders.
    Contribution & Leadership:
    •  Support wider departmental initiatives and strategic objectives.
    •  Mentor colleagues and share best practices across the delivery community.
    • Lead project work and curriculum initiatives where required.
    Continuous Professional Development:
    •  Maintain relevant industry certifications and continuously develop technical capability.
    •  Stay informed on emerging threats, technologies, regulatory requirements, and best practice frameworks
     
    Your Experience/Skills:
     
    Communication and Teaching:
     Excellent presentation, facilitation, coaching and mentoring skills. Ability to communicate complex technical concepts to both technical and non-technical audiences. Strong learner engagement and classroom management capability.
     
    Cyber Security Expertise:
     Proven experience in Information Security, Cyber Security and Risk Management. Strong knowledge of security governance, compliance, risk assessments and security frameworks. Experience with ISO27001 and PCI DSS is essential.

    Knowledge of cloud security, application security, security operations, and secure architecture principles.

    Technical Proficiency:
     Strong understanding of networking, infrastructure, cloud technologies and cyber security controls. Ability to interpret and explain security threats, vulnerabilities and mitigations. Experience producing technical reports, guidance documents and security-related communications.
     
    Client & Consulting Experience:
     Demonstrable experience in customer-facing environments. Ability to identify client requirements and recommend effective learning solutions. Experience providing consultancy or advisory services is highly desirable.
     
    Industry Knowledge:
     Awareness of current cyber security trends, regulations and evolving threat landscapes. Understanding of GDPR, data protection principles and information governance.
     
    Key Competencies:
    • Exhibit excellence in technical data knowledge during data-related discussions
    • Deliver practical, engaging teaching and learning session
    • Showcase excellent presentation, facilitation, and coaching skills to deliver complex technical content in an engaging manner
    • Possess outstanding communication skills
    • Commitment to self-development and take ownership of Continuous Professional Development (CPD) keeping up to date on latest industry tools, treads and technologies

  • About Us

  • Wellbeing & benefits

    Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

    • 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
    • Holiday Buying scheme
    • Medicash plan, Wellhub, Cycle to Work scheme
    • Private Medical Insurance at corporate rates
    • Employee Assistance Programme
    • Employee Discounts Benefit Hub
    • 3 Development days
    • 2 Charity days per year
    • Pension Scheme
    • Early Friday Finish at 4pm

    Personal growth  

    Learning and opportunity is at the core of what we do - and that applies to you too!  
    You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

    Our people  

    We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.  

    As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

    A little about QA  

    At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

    Our Mission

    We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale.  Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.

     

    You can find out more about us at https://www.qa.com/about/careers/


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